I have the Fidelity Rewards Visa 2% flat cash back, serviced by Elan, and they keep making mistakes that cost me money. Lately they didn’t lift a fraud alert I placed on an unrecognized transaction which I later recognized, and months later I got a past due bill with late fee from the provider. I specifically called them and told them to cancel the dispute and pay the provider, and they didn’t.
I saw this card at fool.com
“The Wells Fargo Active Cash® Card has earned a coveted 5-star rating from our experts, and it’s easy to see why.
This is the first card we’ve seen that offers a best-in-class unlimited 2% cash rewards rate, and would be highly-rated based on that alone. But it also offers two additional highly sought-after features: a hefty $200 cash rewards sign-up bonus after spending $500 on purchases within three months, and a generous 15-month 0% intro APR period from account opening on purchases and qualifying balance transfers (20.24%, 25.24%, or 29.99% Variable APR thereafter). I’ve simply not come across this combination of top perks in one card before.
Add in the fact that you get all of this for $0 annual fee, and this card becomes a no-brainer for many consumers. I don’t say this lightly: it’s easily one of the best cash rewards cards we’ve seen.”
It sounds like it could replace the Fidelity card… is Wells a better servicer than Elan? If so, I might be tempted to add it.
I have the Wells Fargo card, and am happy with it. However, I’ve switched over to Alliant CU’s card that pays 2.5% cash back. When Alliant canceled my card after I reported to a fraudulent charge, I switched back to the WF card until my new Alliant card arrived.
I don’t have any experience with Elan, so I can’t compare.
This is so very annoying! I wanted to dispute ONE charge from one seller and B/A cancelled my card. So then all my autopays had to be reset.
Yes, it was a PITA. Cox even tried to charge me a returned payment fee because I forgot to update them. They refunded when I complained (and then I canceled the service and switched to the new company that ran fiber in my town a couple of months later).
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